Shirl Kennedy sdk@cesmail.net Background Summary Qualified by extensive experience in communications, library/information science and the Internet. An organized, articulate resource professional with the proven ability to make technology understandable and useful to both general and specialized populations. Areas of expertise include: · Writing and editing for consumer, business and technical audiences. · Online and traditional research and intelligence gathering. · Current awareness services for management and scientific/technical personnel. · Information organization and management. · Online directory and database management. · Taxonomy/ontology creation and maintenance. · Web design and management. · User training and support. Professional Experience MacDill Air Force Base, Tampa, FL 2003 - Base Librarian Reference librarian with responsilibity for: - Troubleshooting computers - One-on-one instruction on computer use (MS Office applications, Internet/searching) - Searching online databases, Internet - Working with adult students; interacting with college faculty and staff on base - Troubleshooting problems with circ, overdues, ILL, cataloging, personnel - Publicity for library - Selecting and ordering materials (Baker and Taylor). - Writing procedures and training staff - Maintaining library Web pages - System administrator for SIRSI ILS (Unicorn/Workflows) Walker Management Library/Vanderbilt University, Nashville, TN 2002 - 2003 Electronic Resources/Web Librarian Reference librarian with responsibility for library website, electronic databases, microcomputer hardware and software, collection development, faculty research, fee-based research for business clientele. - Served as Webmaster for Walker Management Library (http://mba.vanderbilt.edu/walker/), including development and dissemination of policies for the appearance and uniform content of library Web pages. - Coordinated/supported all microcomputer activity in the library, including hardware and software, and mounting and maintaining connectivity for all Web-based resources. - Created and maintained Walker Web Watch (http://mba.vanderbilt.edu/walker/weblog/weblog.htm) weblog. - Served as Walker Library representative on system-wide Technology Training Coordinators Committee. - Served as primary library interface with the Information Technology Department in the Owen Graduate School of Management and the Library Information Technology Services group of the Heard Library System. - Provided daily/evening/weekend reference and instruction to students, faculty and staff. - Provided research assistance for the Business Information Service, a fee-based service of the Walker Management Library. - Participated in general professional responsibilities, including Library and/or Owen School committees, collection development and serves on the library's reference team. Time, Inc./Business 2.0, San Francisco, CA 2000 - 2002 Web Guide Manager Key member of the core team that designed, built and maintained the Web Guide for Time, Inc.’s Business 2.0 magazine website. The Guide is a searchable directory of more than 50,000 of the best business and technology websites, organized into about 13,000 categories. - Selected, reviewed and abstracted Web resources to include in the Guide. - Entered resources into the underlying database, ensuring that topic names, keywords and ID tags were accurate. - Reviewed and updated Guide ontology on an ongoing basis, creating and revising subject headings. - Collected and reviewed interesting and useful websites for daily Site Unseen feature. - Tracked down Web resources to "extend" articles in monthly print publication, ensuring they were appropriately located in Guide for linking purposes. - Performed testing and troubleshooting on site search engine, adding relevant keywords to database entries to improve results. - Assigned work to freelance "surfers," reviewing and editing results. City of Clearwater, Clearwater, FL 1998 - 2000 Webmaster Complete responsibility for the City of Clearwater Web presence, comprising more than 2,800 pages, running on Microsoft NT Server/Internet Information Server. - Created, revised and updated Web information for 25+ City departments. - Worked directly with City departments to create or revamp their Web presences. - Responded to e-mail and phone queries from internal and external users. - Collected and analyzed statistics regarding website use. - Demonstrated website to both Internal and external audiences. Honeywell, Inc., 1996 - 1998 Information Systems Consultant/Technical Information Specialist Contract position covering a variety of areas, including intranet design and maintenance, technical documentation, online research and project management. - Designed and implemented Web-based employee surveys via corporate intranet. - Designed, created and maintained intranet pages for several departments. - Accessed a variety of online databases and the Internet to locate engineering, science and technical information. - Assisted employees in finding books, periodicals and self-study materials In Honeywell Information Center. - Provided current awareness services for marketing and technical personnel. - Answered general reference questions. - Maintained computer workstations and helped employees access the Internet and the company intranet. Bibliographical Center for Research, Aurora, CO 1995 - 1996 Senior Internet Trainer Provided Internet training, consulting and technical support to 480+ member libraries in six states. - Developed and presented a variety of Internet workshops. - Evaluated Internet-related software products. - Maintained Internet-related hardware and software. - Wrote technical articles for BCR member newsletter. - Investigated and recommended new hardware and software for the office. - Consulted by phone and in person for member libraries in schools, universities, corporations and the public sector. Tampa Bay Library Consortium, Tampa, FL 1994 - 1995 Network Information Manager Managed Internet access project, incorporating hardware, software and network setup, and training and documentation for personnel at 82 member libraries in 10-county consortium area, serving 1/3 of Florida's population. - System administration on SCO Unix/DEC Unix platforms. - Constructed and maintained consortium gopher and Web servers. - Created consortium's initial website. - Administered e-mail system (Pine) for 400+ users, including tech support. - Developed and taught Internet workshops. - Gave Internet talks/demos to government officials, business community, general public. - Edited two different consortium newsletters, one general and one technical. Additional Experience - Stetson University College of Law Library - Reference Librarian - Clearwater Public Library System - Online Searcher, Reference Librarian, Circulation Supervisor, Youth Services Librarian - Largo Library - Reference Assistant - Clearwater Sun, St. Petersburg Evening Independent - Reporter/Columnist - Bell of Pennsylvania/Bell Atlantic, Honeywell, Inc. - Communications Specialist, Training Writer/Administrator Education M.A., Library & Information Science University of South Florida School of Library & Information Science, Tampa, FL Phi Kappa Phi (academic honor society) B.S., Business Administration, Minor: Marketing Philadelphia University (Philadelphia College of Textiles & Science), Philadelphia, PA Magna cum Laude Journalism, Minor: Photography Temple University School of Communications & Theatre, Philadelphia, PA Successfully completed 28 credits toward Master of Journalism degree. Computer Skills - Windows 9x/XP: Microsoft Office Professional applications, Microsoft Publisher, Adobe Acrobat/Photoshop/PageMaker/Illustrator, various utility programs - Windows NT/2000: Workstation and Server; Internet Information Server - UNIX: Varying degrees of familiarity with SunOS/Solaris, DEC UNIX, Linux, SCO; a little PERL and JavaScript. NCSA and Apache Web servers. INN, Pine, Pico, VI, and a little shell scripting - Macintosh OS: Adobe Photoshop, Microsoft Office, ClarisWorks, various Internet applications - HTML/Graphics Editors: Macromedia Dreamweaver/Fireworks; Allaire HomeSite; PaintShop Pro; Microsoft Front Page Honors and Awards - Jean Key Gates Distinguished Alumni Award, University of South Florida School of Library & Information Science, 2002 - Marquis Who's Who in the Southeast - Marquis Who's Who in Communications and the Media Articles and Publications Best Bet Internet: Reference and Research When You Don't Have Time to Mess Around. American Library Association/ALA Editions, 1998. Book on Internet searching. "Internet Waves." Information Today. Columnist since 1996. Technology Electronic Reviews. ALA/Library and Information Technology Association . Reviews of technology books. Current Cites. Berkeley Digital Library SunSITE. Article reviews - information technology literature. "Alphabet Soup: Hot Technology Acronyms You Need to Know." Computers in Libraries. September 2002. "Web Design That Won't Get You in Trouble." Computers in Libraries. June 2001. "Information Age." St. Petersburg Times. Internet features column, 1994-95. Yahoo Internet Life. Ziff-Davis, 2000. Website reviews. Presentations - Keeping Up Without Cracking Up... - E-Mail and Beyond: An Introduction to the Internet - Interpersonal Internet Networking: Electronic Mailing Lists and Usenet - Everything You Need to Know about Internet Connectivity - UNIX for Net Surfers - Advanced Internet: FTP and the Web - Using the Internet as a Research Tool - Using the Internet for Financial Research - Government and Legal Resources on the Internet - How to Create Your Own Home Page and Be the Coolest Person on Your Block - The Internet for Engineers and Transportation Officials - The Internet for Procurement Professionals - The Internet for Human Resources Professionals - Absolutely Essential Websites That You Cannot Live Without Professional Affiliations Suncoast Information Specialists, Tampa/St. Petersburg, FL (former Webmaster, Newsletter Editor) Special Libraries Association, Florida and Caribbean Chapter