BEGIN:VCARD VERSION:2.1 N:John H. Hook FN:John H. Hook ORG:Hook NOTE;ENCODING=QUOTED-PRINTABLE:RESUME: JOHN H. HOOK=0D=0AAddress: 7028 West Waters Avenue - 101, Tampa, FL = 33634 - Phone: (813) 928-1440=0D=0AEmail: johnhook@yahoo.com - Online Resum= e: http://home.tampabay.rr.com/jhook001/=0D=0A=0D=0AOBJECTIVE=0D=0AMy object= ive is to assist in technical writing, web development, ISO 9000 and enginee= ring challenges.=0D=0A=0D=0APERSONAL INFORMATION=0D=0ATechnical Writer/Edito= r - Website Developer - ISO 9000 Consultant - Engineer - Trainer - Author= =0D=0AHTML Writers Guild - Macintosh and Windows DeskTop Publishing (DTP), S= ystems Owner-Operator=0D=0ASenior Member: Instrument Society of America (ISA= ), ISA General Board of Review=0D=0AISA Scientific Instrumentation & Researc= h Division, ISA Aerospace Industries Division=0D=0AMember: American Institut= e of Aeronautics and Astronautics (AIAA)=0D=0AAuthor of: Conversion Factors = for Scientists, Engineers and Students (Prentice-Hall)=0D=0A=0D=0ASUMMARY= =0D=0AExperience includes over twenty-five years as a technical writer in op= erations, maintenance, engineering and R&D environments. Work experience inc= ludes; statistical methodology, trend analysis, computer hardware, software,= integrated circuit, internet, electric, electronic, mechanical, pneumatic a= nd hydraulic components, standards, systems and websites. Knowledge of ANS, = ANSI, ASME, CFRs, cGMPs, DOD, DOE, FDA, HTML, IEEE, INPO, ISA, ISO 9000, MIL= , NQA-1, NRC, QSR and SEI requirements, etc. Experienced technical writer/ed= itor, internet website developer, ISO 9000 specialist, engineer, trainer and= author. Aerospace, insurance, integrated circuit manufacturing, nuclear, ph= armaceutical, refinery, R&D, utility, educational institution, commercial an= d industrial positions worked on both a contract and direct basis. Specializ= ed in short to medium-term projects.=0D=0A=0D=0ACOMPUTER SKILLS=0D=0ADOS, Ma= c OS, Microsoft Windows 3.1, Windows 95, Windows 98, Windows 2000, Windows N= T, UNIX, Microsoft FrontPage, HotDog Pro, HotMetal Pro, HTML, WebTools Delux= e, Active Server Pages (ASP), CGI, JavaDoc, JavaScript, Documentum, PVCS, So= urceSafe, Visual SourceSafe, Microsoft Office Suite (Word, Access, Excel, Ou= tlook, PhotoDraw, PowerPoint and Publisher), Microsoft Project, WordPerfect = Office Suite (WordPerfect, Quattro Pro, Corel Presentations, Corel Print Off= ice, Paradox 9 and NetPerfect), Lotus Notes, FreeHand, Illustrator, PaintSho= p Pro, Adobe Acrobat, Exchange, Framemaker, PhotoShop and PhotoDeluxe, Micro= soft Internet Explorer and NetMeeting, CU-SeeMe, Netscape Communicator and N= avigator, ClipMate, HiJack, Thumbs Plus, Norton SystemWorks and Utilities, R= ational Rose, Crystal Reports, StarFish Utilities, Copernic, DataGrabber, In= forarian Quest, Mata Hari, SpySuite, Research Pro and WebFerret Suite, etc.= =0D=0A=0D=0AABILITIES=0D=0AAbility to supervise personnel and get along very= well with others, even in difficult situations=0D=0AAbility to operate a wi= de variety of computer platforms using a broad spectrum of software=0D=0AAbi= lity to successfully design and implement various types of documentation and= systems=0D=0AAbility to draw on vast experiences to produce cost-effective,= quality solutions to client needs=0D=0A=0D=0AACHIEVEMENTS=0D=0AWorked vario= us positions with some of the most prestigious organizations in the country= =0D=0ADOE Conduct of Operations (CONOPS), Outstanding National Achievement A= ward=0D=0ADOE Significant Achievement Award for work on Annunciator Response= Procedures (ARPs)=0D=0AAuthor of: "Conversion Factors for Scientists, Engi= neers and Students" (Prentice-Hall)=0D=0A=0D=0AResume: John H. Hook - Page = 1 of 6=0D=0A=0D=0A=0D=0AHISTORY=0D=0APROJECT Eli Lilly and Company (Pharmace= uticals), K103 Parenteral Manufacturing Facility Startup and Parenteral Heal= th and Safety Programs, Indianapolis, IN (09/01 - 03/03)=0D=0ATITLE TECHNIC= AL WRITER=0D=0ATASK Designed and developed operations and maintenance proce= dure templates and procedures, such as; CIP, COD, Data Historian, Equipment = Systems and Utilities Validation, Formulation, Filling, Freeze Drying, Parts= Washer, PUAF Unit and SCADA Operations etc., to support the startup of the = K103 Parenteral Manufacturing Facility and comply with 21 CFR Part 11 and cG= MP requirements. Designed and developed the Parenteral Health and Safety Pro= gram Plan Template and Programs, such as; Contractor Safety, Hazards Communi= cation, Lockout Tagout and Lone Operator, etc.=0D=0A=0D=0APROJECT Spartan El= ectronics, (a Contract Electronics Manufacturer (CEM)) Equipment and Facilit= ies Operations Project, Brookville, FL (05/01 - 09/01)=0D=0ATITLE SENIOR TE= CHNICAL WRITER=0D=0ATASK Performed interviews and research, and subsequentl= y developed procedures to implement Just In Time (JIT), Kanban and Lean Manu= facturing practices. Met with and interviewed management, engineering, opera= tions and maintenance personnel. Determined the appropriate basis standards = and wrote and/or edited standards and procedures to implement the program pl= an.=0D=0A=0D=0APROJECT Meister Electronics (a CEM), Mass Transit Systems Div= ision, Bombardier, Hiawatha Project, Tampa, FL (03/01 - 05/01)=0D=0ATITLE C= OMPLIANCE ENGINEER=0D=0ATASK Determined analyzed and ensured compliance of = components, equipment, materials and products with contract requirements. Ma= de Failure Modes and Effects Analysis (FMEA) and Mean Time Between Failure (= MTBF) calculations and provided documentation to support compliance with con= tract requirements. Met with Meister Electronics management and engineering = personnel and conferenced with Bombardier management and engineering personn= el. Wrote the Reliability Availability Maintainability and Safety (RAMS) Pro= gram Plan and other supporting documents.=0D=0A=0D=0APROJECT Bayer Pharmaceu= ticals Plasma Fractionation Products Facility, Facility Engineering Standard= s Policy and Program Plan, Clayton, NC (09/00 - 12/00)=0D=0ATITLE SENIOR TE= CHNICAL WRITING CONSULTANT=0D=0ATASK Determined the requirements for, desig= ned, tested and implemented the Facility Engineering Standards Policy and Pr= ogram Plan. Determined the appropriate basis standards and wrote and/or edit= ed standards and procedures to implement the program plan. Consulted with ex= ecutive and senior management as needed to develop and implement the program= plan, including the logistic and operational infrastructure.=0D=0A=0D=0APRO= JECT City, County and State Department of Public Safety, Combined Emergency = Operations Center, Austin, TX (05/00 - 8/00)=0D=0ATITLE SYSTEMS INTEGRATION= ENGINEER=0D=0ATASK Developed and maintained the program level master plan = and schedule. Developed and implemented the program level document managemen= t plan, including the support infrastructure. Developed and implemented the = program level risk management plan, including the support infrastructure. As= sisted in the development of the emergency operations center layout with cit= y, county and state management personnel and the architect. Advised client o= n infrastructure design, network architecture and planning.=0D=0A=0D=0A Res= ume: John H. Hook - Page 2 of 6=0D=0A=0D=0A=0D=0APROJECT Customer Service We= bsite - United States Automobile Association (USAA), (Insurance Company), Sa= n Antonio, TX (06/99 - 10/99)=0D=0ATITLE SENIOR TECHNICAL WRITER AND WEB DE= VELOPER=0D=0ATASK Developed customer service internet website e-commerce ma= terials and templates. Produced research materials for software coding stand= ards and wrote said standards to meet the homogenized client, American Natio= nal Standards Institute (ANSI), Institute of Electrical and Electronics Engi= neers (IEEE), International Standards Organization (ISO) and Software Engine= ering Institute (SEI), Capability Maturity Model (CMM), Level II software re= quirements. Developed customer service, release two user guides, etc., for u= se by approximately 40 infrastructure and software developers and software t= est personnel on the intranet website. Advised client on infrastructure desi= gn and planning.=0D=0A=0D=0APROJECT Baxter Healthcare Renal Products (Medica= l Devices), Division, Meridian Project, Largo, FL (11/97 - 09/98)=0D=0ATITLE= SENIOR ENGINEER AND TECHNICAL WRITER=0D=0ATASK Engineered the Research an= d Development (R&D), department documentation system to support (and minimiz= e audit findings), the Design History File (DHF), in preparation for the 510= (k) Submission to the Food and Drug Administration (FDA). Participated in th= e R&D of medical devices from the perspective of FDA compliance requirements= . Advised client management on a daily basis. Developed various systems and = support documentation including the Project Plan (PP), Product Launch Plan (= PLP), Product Requirements Document (PRD) and Software Requirements Specific= ation (SRS), etc.=0D=0A=0D=0APROJECT Semitool Corporation, Corporate Mainten= ance Training Program, Kalispell, MT (04/97 - 08/97)=0D=0ATITLE SENIOR TECH= NICAL WRITER (TRAINING MATERIALS DEVELOPER)=0D=0ATASK Developed task and jo= b skill requirements for the installation, removal, repair, replacement and = testing of components in integrated circuit (IC), manufacturing equipment. D= eveloped the methods and procedures for the installation, removal, repair, r= eplacement and testing of components. Field validated procedures.=0D=0A=0D= =0APROJECT Department of Energy (DOE), Fluor-Daniel Corporation, Tank Farm O= perations, Hanford Nuclear Energy Reservation, Hanford, WA (11/96 - 02/97)= =0D=0ATITLE SENIOR TECHNICAL WRITER=0D=0ATASK Reviewed Tank Farm operating= procedures for accuracy, usability and compliance with Basis for Interim Op= eration (BIO), requirements and incorporated appropriate design, policy and = procedural changes, etc. Developed the procedures for the testing, repair an= d replacement of components, loops and systems. Field validated procedures.= =0D=0A=0D=0APROJECT UnoVen Refinery, Babcock and Wilcox, Lamont, IL (09/96 -= 11/96)=0D=0ATITLE TRAINING MATERIALS DEVELOPER=0D=0ATASK Researched task = and job skill requirements for unionized refinery workers. Developed lesson = plans and various other training materials for worker qualification. Develop= ed and implemented the use of Task Qualification Cards (TQCs). Wrote various= TQCs.=0D=0A=0D=0APROJECT Entergy Integrated Solutions Inc., Memphis, TN (01= /96 - 07/96)=0D=0ATITLE BUSINESS CONSULTANT AND SENIOR TECHNICAL WRITER=0D= =0ATASK Wrote business improvement process policies and procedures. Produce= d management presentation materials for deregulated business activities. Adv= ised client on and initiated the ISO 9000 certification process and acquired= appropriate software.=0D=0A=0D=0A Resume: John H. Hook - Page 3 of 6=0D= =0A=0D=0A=0D=0APROJECT DOE, Kaiser/Westinghouse, Hanford Nuclear Reservation= , Hanford, WA (03/94 - 05/95)=0D=0ATITLE SENIOR TECHNICAL WRITER (Conduct o= f Operations (CONOPS), Consultant)=0D=0ATASK Wrote Annunciator Response, Em= ergency Operating, Environmental Monitoring and Normal Operating Procedures = (ARPs, EOPs, EMPs and NOPs), for steam, water and wastewater plants per DOE = Order 5480.19, "CONOPS Req=92ts for DOE Facilities".=0D=0A=0D=0APROJECT Buss= man ISO 9000 Certification Project, Ballwin, MO (10/93 - 12/93)=0D=0ATITLE = ISO 9000 PROCEDURE WRITER=0D=0ATASK Reviewed ISO 9000 certification plans, = policies and procedures. Wrote instructions and procedures per ISO 9000 cert= ification requirements for management, Quality Assurance (QA), manufacturing= , customer service, pick and pack and shipping personnel.=0D=0A=0D=0APROJECT= DOE, (MK-Ferguson), Weldon Spring EPA Superfund, St. Charles, MO (01/93 - 0= 8/93)=0D=0ATITLE SENIOR TECHNICAL WRITER=0D=0ATASK Wrote wastewater plant = operations and maintenance procedures per DOE Order 5480.19, "CONOPS Require= ments for DOE Facilities", for the removal of biohazards, chemicals and radi= oactive wastes. Produced lockout/tagout lesson plans and tests.=0D=0A=0D=0AP= ROJECT DOE, Pinellas Plant (General Electric/Martin-Marietta), Largo, FL (07= /90 - 01/93)=0D=0ATITLE SENIOR TECHNICAL WRITER (CONOPS Consultant)=0D=0ATA= SK Developed various documentation formats. Wrote operations and maintenanc= e policies, procedures and instructions per DOE Order 5480.19, "CONOPS Requi= rements for DOE Facilities". Implementation of documentation resulted in the= "DOE CONOPS Outstanding National Achievement Award". Developed the Preventa= tive Maintenance Instructions (PMIs), per DOE Order 4330.4A, "Conduct of Mai= ntenance".=0D=0A=0D=0APROJECT DOE, Westinghouse Savannah River Plant (SRP), = Aiken, SC (03/90 - 07/90)=0D=0ATITLE SENIOR TECHNICAL WRITER=0D=0ATASK Wro= te instrumentation and controls (I&C), preventative maintenance (PM), calibr= ation and functional testing procedures for components, loops and systems to= satisfy safety-related program requirements. Produced various loop diagrams= and drawings.=0D=0A=0D=0APROJECT Comanche Peak Nuclear Power Station, Glenr= ose, TX (10/89 - 12/89)=0D=0ATITLE INSTRUMENTATION AND CONTROLS SYSTEM ENGI= NEER=0D=0ATASK Performed I&C system scaling calculations including, process= variables, process control signals, instrument data, head/tail corrections = and error value methodologies, etc.=0D=0A=0D=0APROJECT Nine Mile Point Nucle= ar Station, Lycoming, NY (03/89 - 10/89)=0D=0ATITLE 2 BALANCE OF PLANT (BOP)= , I&C COORDINATOR=0D=0ATASK 2 Scheduled and tracked calibrations, etc. Calcu= lated and assigned setpoints, etc.=0D=0ATITLE 1 IN-SERVICE INSPECTION (ISI),= ENGINEER (Document Review)=0D=0ATASK 1 Reviewed ISI data for final acceptan= ce and return-to-service. Validated ISI results, etc.=0D=0A=0D=0APROJECT DOE= , SRP, "K" Reactor Restart, Aiken, SC (11/88 - 12/88)=0D=0ATITLE RESTART EN= GINEER=0D=0ATASK Wrote procedures to support DOE requirements for the incep= tion of a new position: Area Representative (AR). The AR had overall respons= ibility for reactor area activities.=0D=0A=0D=0A Resume: John H. Hook - Pag= e 4 of 6=0D=0A=0D=0A=0D=0APROJECT DOE, E.I. duPont, SRP, Aiken, SC (06/88 - = 11/88)=0D=0ATITLE TECHNICAL WRITER=0D=0ATASK Wrote administrative, calibra= tion and maintenance procedures for Measurement and Test Equipment (M&TE) an= d process instruments. Made walkdowns with procedures.=0D=0A=0D=0APROJECT Ba= xter Healthcare Products, Marion, NC (02/88 - 05/88)=0D=0ATITLE TECHNICAL W= RITER=0D=0ATASK Wrote sequence and theory of operation manuals for various = equipment and processes. Developed a Total Productive Maintenance (TPM), pro= gram. Made presentations.=0D=0A=0D=0APROJECT RJR Mechanical Inc., Spartanbur= g, SC (11/87 - 2/88)=0D=0ATITLE CONTROL SYSTEM ENGINEER=0D=0ATASK Specifie= d, designed and started-up industrial processes I&C systems. Specified, purc= hased and started-up CAD system. Negotiated with clients and contractors.= =0D=0A=0D=0APROJECT Strandberg Engineering Laboratories, Taylors, SC (8/87 -= 11/87)=0D=0ATITLE FIELD SERVICE ENGINEER=0D=0ATASK Installed, calibrated = and maintained textile industry equipment, at all client facilities.=0D=0A= =0D=0APROJECT Fluor-Daniel International, Greenville, SC (05/87 - 08/87)=0D= =0ATITLE SENIOR TECHNICAL WRITER=0D=0ATASK Developed "Training The Instruc= tor" materials. Developed various system manuals.=0D=0A=0D=0APROJECT Mallinc= krodt Pharmaceuticals, Diagnostics Division, Raleigh, NC (01/87 - 04/87)=0D= =0ATITLE TECHNOLOGIST=0D=0ATASK Developed Computerized Instrument Maintena= nce System (CIMS), (FDA validation).=0D=0A=0D=0APROJECT Pigeon Point Refuse = Derived Fuel Station, New Castle, DE (08/86 - 11/86)=0D=0ATITLE I&C STARTUP= ENGINEER=0D=0ATASK Responsible for I&C systems startup including the Distr= ibutive Control System (DCS).=0D=0A=0D=0APROJECT Comanche Peak Nuclear Power= Station, Glenrose, TX (06/86 - 08/86)=0D=0ATITLE DESIGN VERIFICATION ENGIN= EER=0D=0ATASK Checked drawings against actual "As-Built" configurations to = verify design compliance.=0D=0A=0D=0APROJECT Instrument Society of America (= ISA), Training Center, Raleigh, NC (03/86 - 04/86)=0D=0ATITLE LABORATORY AS= SISTANT/INSTRUCTOR=0D=0ATASK Helped present "Process Instrumentation Theory= , Operation and Maintenance" course.=0D=0A=0D=0APROJECT United States Steel = Corporation, Gary, IN (12/85 - 02/86)=0D=0ATITLE PROJECT ENGINEER=0D=0ATASK= Implemented Computerized Instrument Maintenance System (CIMS), processes.= =0D=0A=0D=0APROJECT Arnold Air Force Station, Missile & Rocket Test Facility= , Tullahoma, TN (03/85 - 09/85)=0D=0ATITLE TECHNICAL WRITER/EDITOR (PROCEDU= RE REVIEW)=0D=0ATASK Developed I&C procedures for the missile, rocket and j= et engine testing facilities.=0D=0A=0D=0APROJECT D.C. Cook Nuclear Power Sta= tion, Bridgeman, MI (12/84 - 02/85)=0D=0ATITLE LEAD I&C ENGINEER=0D=0ATASK = Directed contractors. Performed a ten-year review and update of I&C procedu= res.=0D=0A=0D=0A Resume: John H. Hook - Page 5 of 6=0D=0A=0D=0A=0D=0APROJEC= T Shearon Harris Nuclear Power Station, New Hill, NC (08/84 - 11/84)=0D=0ATI= TLE TECHNICAL WRITER=0D=0ATASK Wrote I&C procedures for Safety Related and= other systems in support of plant startup.=0D=0A=0D=0APROJECT Clinton Nucle= ar Power Station, Clinton, IL (06/84 - 08/84)=0D=0ATITLE ASSOCIATE I&C ENGI= NEER AND STARTUP TEST ENGINEER=0D=0ATASK Wrote I&C procedures for FSAR, Tec= h Spec and Setpoint Document requirements.=0D=0A=0D=0APROJECT Waterford III = Nuclear Power Station, Taft, LA (07/83 - 03/84)=0D=0ATITLE TECHNICAL WRITER= =0D=0ATASK Wrote I&C procedures for components, loops and systems. Performe= d walkdowns.=0D=0A=0D=0APROJECT Diablo Canyon Nuclear Station, Avila Beach, = CA (03/83 - 05/83)=0D=0ATITLE TRAINING COORDINATOR=0D=0ATASK Implemented t= raining of I&C technicians and engineers. Assigned ANSI certifications.=0D= =0A=0D=0APROJECT Palo Verde Nuclear Power Station, Wintersburg, AZ (04/82 - = 03/83)=0D=0ATITLE TECHNICAL WRITER=0D=0ATASK Wrote I&C procedures for comp= onents, loops and systems. Performed walkdowns.=0D=0A=0D=0APROJECT Allegheny= Power Station, Kittaning, PA (07/81 - 11/81)=0D=0ATITLE QUALITY ASSURANCE = SUPERVISOR=0D=0ATASK Ensured materials met design criteria. Signed verifica= tions. Trained some personnel.=0D=0A=0D=0APROJECT San Onofre Nuclear Power S= tation, San Onofre, CA (08/80 - 04/81)=0D=0ATITLE 2 TRAINING AND MAINTENANCE= ENGINEER=0D=0ATASK 2 Trained over 500 technicians in steam generator repair= s. Directed various repair efforts.=0D=0ATITLE 1 TECHNICAL WRITER=0D=0ATASK = 1 Wrote procedures at the Westinghouse Nuclear Services R&D Center, Churchil= l, PA.=0D=0A=0D=0APROJECT Babcock and Wilcox, Beaver Falls, PA (05/74 - 08/8= 0)=0D=0ATITLE VARIOUS=0D=0ATASK Various projects involving process control= s and precision measurement sciences.=0D=0A=0D=0ASECURITY Clearances Granted= : Confidential, Secret, Top Secret and Cryptography=0D=0A=0D=0A Resume: Joh= n H. Hook - Page 6 of 6=0D=0A=08 TEL;WORK;VOICE:813 928 1440 TEL;HOME;VOICE:813 928 1440 TEL;CELL;VOICE:813 928 1440 ADR;HOME:;;13014 N. Dale Mabry Hwy. #222;Tampa;FL;33618;United States of America LABEL;HOME;ENCODING=QUOTED-PRINTABLE:13014 N. Dale Mabry Hwy. #222=0D=0ATampa, FL 33618=0D=0AUnited States of Ame= rica URL;HOME:http://home.tampabay.rr.com/jhook001/ URL;WORK:http://home.tampabay.rr.com/jhook001/ EMAIL;PREF;INTERNET:info@tampbay.rr.com REV:20030614T202516Z END:VCARD